ORDER PROCESSING:
Please allow up to 24 hours to process your order. Expect an email within 24 hours to let you know your order is on the way!
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
FLAT RATE SHIPPING
Orders are generally processed & shipped within 1 day.
Delivery standard is estimated up to 3 - 5 days In the Netherlands an regio.
Delivery standard is estimated up to 3 - 5 days In the United States.
Delivery standard is estimated up to 3 -5 days In the Europe.
Delivery standard is estimated up to 3 -14 days out side of Europe.
Shipping and Delivery date may vary per product depending on country, product, stock, delivery location and shipping service.
INTERNATIONAL SHIPPING:
Flat rate shipping fee of up to 6.95 applies to orders shipping to locations inside of Europe region, and up to 9.95 to locations outside of Europe region. shipping cost and dates may vary depending on country, product, stock, delivery location and shipping service.Optional: We do not ship outside of your country at this time.
We offer international shipping to the following countries: [list of countries at checkout].
If relevant you can also include countries you don’t ship to: At this time, we do not ship to [Country won't show in list of countries up at checkout].
Shipping charges for your order may will be calculated and displayed at checkout.
Broader delivery timelines (e.g.7 to 30 days) for international shipping since expectations can vary greatly depending on the destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Whoozey is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 5 days after delivery, if the item is unused, and in its original condition and packaging, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at whoozeyco@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at whoozeyco@gmail.com.